“FDM has significantly improved our training, communication flow and helped increase the effectiveness of agents saving customers from leaving, which has helped reduce churn by 2.5%.”
Head of Commercial Trading, UK ISP
Full suite of tactical and strategic competitor intelligence solutions, from daily market bulletins to product deep dives and everything in-between!
Media alerts, regulator publications, new entrant risk assessment, emerging technologies and quarterly results coverage
Market share analysis, demand segmentation and opportunity sizing analysis
Comprehensive pricing intelligence; including over 1 million data points from every major broadband, home phone, TV and mobile operator
Competitor proposition bench-marking, go-to market analysis and strategy development
Award Winning Sales Acceleration Technology and Cloud Based Contact Centre Solutions
Using the latest technologies we disrupt the status quo by providing our clients with a better service today than we did yesterday.
We are always innovating; developing new methodologies, strategies and processes to better support client decision-making processes.
Our talented team are driven to achieve the best results for our clients.
FDM provides a great opportunity to work in the City of London. You’ll be working on our award winning solutions that is used by some of the world’s biggest brands. You’ll need to be passionate, ambitious and most importantly be prepared to put our customers first. We love technology and IT and if you do too click here to contact us and send your CV.